by Alan S. Morrison | Mar 1, 2022 | communications, PR, public relations, Reputation management, stakeholder management, Trust
Trust between any organisation and its key stakeholders is vital for you to have any kind of meaningful relationship. The annual Edelman Trust Barometer provides global and national overviews of how trust between people and their governments, business and different...
by Alan S. Morrison | Feb 1, 2021 | communications, Covid-19, Leadership, Management, PR, public relations, Reputation management, Sales, stakeholder management, Trust
This year’s Edelman Trust Barometer Survey reveals a series of opportunities for business leaders based on changes in how their different audiences apportion their trust. Trust, as we know, is vital for high performance internally as well as for gaining and...
by Alan S. Morrison | Oct 22, 2020 | brand awarness, communications, Local News, marketing, PR, public relations, Trust
[6-minute read] Local newspapers are well past their heyday in sales and the big companies which own the vast majority of them are struggling financially. But there are several reasons why you should still look seriously at them when planning to do some media...
by Alan S. Morrison | Jun 23, 2020 | communications, Covid-19, customer service, Management, marketing, PR, public relations, reputation, Reputation management, Sales, Strategy, Trust
The existential fear created by the Covid-19 pandemic and resulting lockdown has generated a retreat to trusted brands according to Survata research quoted by Search Engine Land. This isn’t surprising. Most of us react to a threat we can’t challenge by retreating to...
by Alan S. Morrison | Jun 21, 2020 | communications, Covid-19, marketing, PR, public relations, reputation, Reputation management, stakeholder management, Trust
There’s a huge and increasingly-urgent debate taking place between governments and businesses still locked down because of Covid-19 over the ‘social distance’ they’ll have to operate when they can reopen. Pubs, restaurants and others types of businesses have been...
by Alan S. Morrison | May 26, 2020 | Covid-19, stakeholder management, Trust
The Covid-19 pandemic has seen consumers retreat to trusted brands. That’s great if yours is already trusted. But Covid-19 has also created and opportunity for challenger brands – Edelman found more than a third of people have started using a new brand because of the...